Annual Maintenance Contracts (AMC)
Fixed annual fee. Scheduled servicing. Priority response. Labour discount on repairs. Residential and commercial coverage in KL & Selangor.
Get a quote in 15 min
- forumMessage us on WhatsApp with a photo or short description
- request_quoteWe send a fixed-price quote within 15 minutes
- eventYou confirm. Technician arrives within the agreed window
- verifiedPhoto summary on completion + 1-year warranty on installs
Reply within 15 min · Mon–Sun 08:00–22:00
Our two AMC structures
Residential AMC
For homes, condos, and residential rentals.
| Tier | Annual price | Best for |
|---|---|---|
| Bronze | RM 800 | 2–3 bedroom condo, 2–3 AC units |
| Silver | RM 1,800 | 3–4 bedroom condo / small landed, 4–5 AC units |
| Gold | RM 3,200 | Landed home, 5–8 AC units, premium response |
Commercial AMC
For offices, retail, F&B, clinics, salons, warehouses, multi-unit buildings.
From RM 4,800/year for a small office. Bespoke pricing by property type, equipment count, hours, and SLA requirements.
See full Commercial AMC structure arrow_forwardAMC vs ad-hoc callouts — the maths
| Item | Ad-hoc per year (3-bedroom condo, 3 AC units) | Silver AMC |
|---|---|---|
| Aircond servicing (4x at RM 100) | RM 400 | Included |
| Annual chemical wash (3 units) | RM 720 | Discount 20% = RM 576 |
| Plumbing — small leak repair | RM 250 | Discount 20% = RM 200 |
| Electrical — switch and point work | RM 200 | Discount 20% = RM 160 |
| Water heater service | RM 150 | Included |
| Total | RM 1,720 | RM 1,800 + RM 936 |
In this example, ad-hoc looks cheaper on paper. The hidden cost: scheduling friction, different technicians each visit, no preventive triage, no priority response when something breaks at 8pm on a weekend.
In practice, AMC clients spend ~15-20% more in cash terms but avoid the ~RM 800–1,500 surprise emergency callouts that hit ad-hoc customers 1-2 times a year. Net: AMC clients spend the same or less on a 24-month average, with better service.
Why operators sign AMCs
Predictable cost
One known number per year vs unpredictable spike spending on emergencies.
Scheduled preventive servicing
AC chemical wash gets done at 18 months, not when cooling fails. Water heater descales at the right interval. Drains get checked before they back up.
Priority emergency response
AMC clients have an SLA; non-AMC clients get the next available slot.
Same technician
AMC clients get a dedicated technician (Silver and Gold tiers). The technician who serviced your AC last quarter knows the property.
Single accountability
One WhatsApp number, one account, one bill, one warranty trail.
Frequently asked questions
Annual Maintenance Contract — you pay a fixed annual fee and get scheduled preventive servicing, priority emergency response, and discounted repair labour. The alternative is reactive callouts at full rate every time something breaks.
Ready when you are
We answer WhatsApp within 15 minutes during operating hours (Mon–Sun, 08:00–22:00).