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For Landlords & Property Managers — KL & Selangor

Maintenance handled. Tenant calls reduced. Documentation for disputes. Multi-unit consolidated billing. Same point of contact across your portfolio.

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The landlord problem

If you own rental property in KL, you've had this conversation:

Tenant messages you on a Saturday about a leaking aircond. You don't know a plumber from an aircond technician. You call three operators — one doesn't answer, one quotes a price you suspect is inflated, one is available next Tuesday. You authorise the work without seeing it, get an invoice you can't verify, and have no documentation of what was actually done.

This page is the alternative.

What we do for landlords

Six things we do differently for KL property owners.

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Single point of contact across trades

AC, plumbing, electrical, handyman — one WhatsApp for everything. Tenant messages us directly with your authorisation; we update you on what happens.

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Photo documentation of every visit

Before/after photos, parts replaced, work done. Sent to you via WhatsApp same day. Useful for verifying work, for tenancy deposit disputes, and for tax-deductible expense records.

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Spending limits you control

Common structure: tenant can authorise up to RM 300 per visit; anything above requires your sign-off. We don't proceed on your account without authorisation.

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Move-in and move-out inspections

Written reports with photos. RM 250–400 per inspection (size-dependent). AMC Silver and Gold include 1/year free.

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Multi-unit discount

Pricing improves at 5+ units (~10-15%) and 10+ units (~20%).

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Tenancy deposit dispute support

Our timestamped documentation has been used in TCC and informal disputes. We report what we find, not what either party wants reported.

Recommended AMC for landlords

Match the tier to your property profile.

Property typeRecommended tierAnnual cost
Single condo unit, long-term tenantBronzeRM 800
Single condo, family tenant or AirbnbSilverRM 1,800
Landed home rented outSilver or GoldRM 1,800–3,200
5+ units portfolioBronze tier each, bundled~RM 680/unit
10+ units portfolioBronze tier each, bundled~RM 640/unit

Multi-unit discounts apply to base AMC fee only, not to add-ons.

What this looks like in practice

A 12-month walkthrough with a 3-unit landlord account.

Day 1

Sign up

You sign Bronze AMC for your 3 rental condos. We add the 3 units to a single landlord account.

Day 2

Tenant intro

We send your tenants a WhatsApp introduction: "Your landlord has engaged Fastlink Fix for maintenance. Message us at +60 12-792 5700 with any issues. Authorised spending limit per visit: RM 300. Anything above requires landlord approval."

Month 1

Slow drain

Tenant in Unit A reports a slow drain. Tenant messages us. We attend, clear it (RM 120). Tenant happy. You get a WhatsApp summary with photos.

Month 3

AC not cooling

Tenant in Unit B reports AC not cooling. We attend, diagnose dirty coils. Recommend chemical wash (RM 200). Tenant accepts; we do the work. You get a summary.

Month 6

Major leak

Tenant in Unit C reports a major leak — RM 800 estimated repair. We pause, message you for authorisation. You authorise via WhatsApp. We proceed and document.

Month 12

Move-out inspection

Tenant moves out of Unit A. You request a move-out inspection. We attend, document, identify a damaged kitchen mixer (tenant-caused) vs general wear-and-tear. Report sent to you. You use it in the deposit return calculation.

Net: zero Saturday calls to your landlord WhatsApp. Predictable annual cost. Documentation for every interaction.

Properties we don't cover

We're not currently set up for:

  • Short-let / Airbnb pure pass-through where you have no oversight (we need a single landlord authoriser for spending)
  • Commercial-zoned properties (those go under our Commercial AMC)
  • Properties outside our standard coverage area (see Service Areas)

Frequently asked questions

If your unit is owner-occupied or you rent it out with the tenant managing maintenance directly — probably not. If you rent it out and want to keep the building condition predictable, Bronze AMC (RM 800/yr) is usually the right level: catches issues before tenants escalate.

Discuss your portfolio

We answer WhatsApp within 15 minutes during operating hours (Mon–Sun, 08:00–22:00).

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